Contact

We’re here to help you pick the right rower for your space, schedule, and goals. Whether you need a quick recommendation or have a detailed setup question, reach out and we’ll respond with practical, measurement‑backed guidance.

How to reach us

• Email: [email protected]
• Typical response time: within 2 business days

To help us help you faster, include:

• Your room size and floor type (wood subfloor, slab, carpet, etc.)
• Time of day you plan to train (early/late)
• Your height and inseam (and a partner’s, if sharing)
• Budget range and preferred apps or devices (Apple Health, Strava, Garmin, HR strap)

FAQ Q: Will my downstairs neighbors hear a rower? A: In most wood‑frame buildings, late‑night peace typically requires keeping A‑weighted noise near 45 dBA at the neighbor‑relevant boundary and minimizing vibration. We publish quietness tiers plus mat/raiser tips. Email us your floor type and we’ll suggest a machine and isolation setup tailored to your space.

Q: Do you accept free products from brands? A: Sometimes we test loaned units, which we disclose and return after evaluation. Brands have no editorial control, cannot preview conclusions, and cannot pay for favorable placement. Our rankings are set by measurements.

Q: Can you help with a broken machine or warranty claim? A: We’re not a manufacturer and can’t authorize repairs, but we can share maintenance checklists, parts sourcing tips, and escalation contacts. Send your model, purchase date, and issue description and we’ll point you to the fastest next step.